Privacy Policy

Last updated: September 16, 2026

This Privacy Policy outlines how Pacificwide Real Estate & Mortgage collects, uses, discloses, and safeguards your personal information when you use our website. By accessing and using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information from you when you visit our website, including but not limited to your name, contact information, email address, and other details relevant to our services. We may also collect non-personal information such as browser type, operating system, and usage patterns to enhance user experience.

2. How We Use Your Information

We use the information collected to provide you with our services, respond to inquiries, improve our website, and communicate with you. This includes sending you updates, newsletters, and promotional materials related to Pacificwide Real Estate & Mortgage. We may also use your information to comply with legal obligations.

3. Disclosure of Information

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. We do not sell, trade, or rent your personal information to others. We may also disclose your information when required by law or to protect our rights and interests.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, enhance user experience, and tailor content to your preferences. You can usually modify your browser settings to control cookies or be notified when cookies are being sent.

5. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We recommend reviewing the privacy policies of any linked websites before providing them with your personal information.

6. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete that information.

8. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the "Last Updated" date will indicate the most recent revision.

9. Mobile Messaging (SMS & RCS)

9.1 Overview and Commitment

Pacificwide Business Group Inc. ("Pacificwide," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Mobile Messaging Privacy Policy outlines how we collect, use, and protect information specifically related to our mobile messaging programs, including Short Message Service (SMS) and Rich Communication Services (RCS) messages.

9.2 Mobile Information Collected

We collect information when you interact with our websites, submit inquiry forms, or voluntarily opt in to receive mobile communications. The mobile information we collect includes:

  • Mobile phone numbers
  • Opt-in consent records and timestamp data
  • Customer communication preferences
  • Message interaction data (e.g., reply status, delivery confirmations)

9.3 How We Use Mobile Information

Your mobile telephone number and opt-in consent are used exclusively to deliver requested communications related to real estate including:

  • Updates regarding real estate listings, open houses, and property search criteria.
  • Appointment reminders and customer support messaging.
  • Promotional announcements and marketing updates (only where explicit opt-in consent has been provided).

9.4 Third-Party Sharing Restrictions (Strict Non-Sharing Policy)

We place the highest priority on protecting your consent details.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

  • No mobile phone numbers, text/RCS messaging opt-in data, or personal consent information will be sold, rented, leased, or shared with third parties, marketing partners, or affiliates for commercial or promotional purposes.

9.5 Opt-Out and Customer Support

You have full control over your mobile communication preferences:

  • Opt-Out: You may opt out of receiving text or RCS messages at any time by replying STOP to any message received from us. Upon sending STOP, you will receive a final confirmation message and no further automated messages will be sent unless you opt in again.
  • Customer Support: If you experience issues or need assistance, reply HELP to any message or contact our support team at:

9.6 Message Rates and Frequency

  • Message and Data Rates: Message and data rates may apply to any SMS or RCS messages sent or received in connection with our programs, depending on your mobile carrier plan.
  • Message Frequency: Message frequency varies based on your transaction status and communication preferences.

9.7 Updates to This Policy

We reserve the right to modify or update this Mobile Messaging Privacy Policy at any time. Any changes will be posted immediately to this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Information

If you have questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at +1 (408) 532 1278 or admin@pacificwide.com. By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.