Terms of Use
Last updated: September 16, 2026
Welcome to the Pacificwide Real Estate & Mortgage website. By using this website, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, along with our Privacy Policy.
2. Use of Content
All content on this website, including but not limited to text, images, graphics, videos, and logos, is the property of Pacificwide Real Estate & Mortgage and is protected by applicable copyright and intellectual property laws. You may use this content for personal, non-commercial purposes only. Reproduction, distribution, modification, or republication of any content without our prior written consent is strictly prohibited.
3. No Financial Advice
The information provided on this website is for general informational purposes only and does not constitute financial, mortgage, or legal advice. You should consult with qualified professionals before making any financial decisions based on the information presented on this website.
4. Accuracy of Information
We strive to provide accurate and up-to-date information on our website. However, we do not warrant the accuracy, completeness, or reliability of any information provided. Pacificwide Real Estate & Mortgage is not liable for any errors or omissions in the content on this website.
5. Links to Third-Party Websites
This website may contain links to third-party websites for your convenience. These links are provided solely as a reference and do not imply endorsement or responsibility for the content of these external sites. We are not responsible for the accuracy or reliability of any information, products, or services offered by third parties.
6. User Conduct
When using this website, you agree not to engage in any conduct that could damage, disable, overburden, or impair the proper functioning of the site. You also agree not to use any automated means, including bots, spiders, or scrapers, to access or interact with our website without our prior written permission.
7. Indemnification
You agree to indemnify and hold harmless Pacificwide Real Estate & Mortgage, its officers, employees, and agents from any claims, losses, liabilities, and expenses arising out of your use of this website or violation of these Terms of Use.
8. Modifications to Terms
Pacificwide Real Estate & Mortgage reserves the right to modify or update these Terms of Use at any time without prior notice. Your continued use of the website after such changes signifies your acceptance of the modified terms.
9. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the state of California, United States, without regard to its conflict of law principles.
10. Mobile Messaging (SMS & RCS)
10.1 Agreement to Terms
By opting in to or participating in any mobile messaging program (including Short Message Service/SMS and Rich Communication Services/RCS) offered by Pacificwide Business Group Inc. ("Pacificwide," "we," "us," or "our"), you agree to be bound by these Mobile Messaging Terms of Service. If you do not agree with these terms, you must opt out immediately as outlined below.
10.2 Program Description & Specific Message Types
Pacificwide Business Group Inc. operates mobile messaging programs to provide real estate communications to clients and prospective home buyers. Depending on your opt-in selection, messages sent from our service may include:
- Real Estate Communications: Property listing alerts, open house notifications, and real estate market updates.
- Customer Support & Appointments: Appointment confirmations, follow-up messages, and direct responses to your inquiries.
- Promotional Messaging: Marketing updates (sent only where explicit marketing consent has been provided).
10.3 Message Frequency
Message frequency varies depending on your interaction level, application status, and requested services. You may receive periodic updates based on active transaction milestones or property searches.
10.4 Cost and Rate Disclosures
Message and data rates may apply to any messages sent or received as part of our mobile messaging programs. Please check your mobile carrier plan for details on message rates or data charges that may apply to SMS or RCS messaging.
10.5 Opt-Out Instructions (Unsubscribe)
You may cancel or opt out of receiving text or RCS communications from us at any time.
- To stop receiving messages, reply STOP to any text or RCS message sent by Pacificwide.
- Upon sending STOP, you will receive one single automated confirmation message acknowledging your opt-out request. No further messages will be sent unless you explicitly opt in again.
10.6 Customer Care & Assistance
If you need support, have questions, or require assistance with our messaging program:
- Reply HELP to any text or RCS message sent by Pacificwide.
- Contact our customer support team directly at:
- Email: admin@pacificwide.com
- Phone: (408) 532-1278
10.7 Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery of mobile communications is subject to effective transmission from your wireless service provider and network availability.
10.8 Mobile Number Changes & Deactivation
If you change or deactivate your mobile telephone number, you agree to notify us or update your account settings so we may update our records. You are not penalized or held liable for non-receipt of messages resulting from unannounced mobile number changes, but updating your information ensures privacy and uninterrupted service.
10.9 Privacy Policy
Respecting your privacy is fundamental to our service. Please review our Mobile Messaging Privacy Policy to understand how we collect, use, and safeguard your personal information and mobile opt-in data. Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.
11. Contact Information
If you have any questions or concerns regarding these Terms of Use, please contact us at +1 (408) 532 1278. By using this website, you acknowledge that you have read and understood these Terms of Use and agree to comply with them. If you do not agree to these terms, please refrain from using our website.